10 Ecommerce Site Features That No Dropshipper Can Ignore

10 Ecommerce Site Features That No Dropshipper Can Ignore


Are you launching a new ecommerce site or searching for methods to increase the functionality of your existing one?

Taking some inspiration from the most significant ecommerce businesses will help you create an ecommerce experience that will satisfy your consumers.

The following are ten qualities that any ecommerce site should have.

10 Ecommerce Site Features List

Before we dive deep into the ten most essential features of any dropshipping or ecommerce site, let us share a finding. As a professional dropshipping website developer, Dropshipping USA deal with numerous clients who get a hard time compiling all the features together at a time.

So if you need professional web development help for your drop shipping site, we are here to help.

Quality Videos of Products

Adding video to your product pages can increase conversions.

There are a few different ways that you can go about adding video to your product pages. One way is to embed a video from YouTube or another video hosting site. Another way is to upload a video directly to your website.

Adding video to your product pages can increase conversions because it allows potential customers to understand better what the product is like. Video can also help to build trust and credibility with potential customers.

When adding video to your product pages, be sure to add an engaging headline and description. You should also make sure that the video is relevant to the product.

User Generated Product Reviews

User Generated Product Reviews - Dropship USA

Product reviews and ratings are the most common type of user-generated content seen on ecommerce sites.

This is followed by user-generated photos and videos and user-generated comments and questions.

Other forms of user-generated content include product recommendations, wishlists, and user-generated blog posts.

A User-Friendly Navigation

A user-friendly navigation system is essential for assisting clients in rapidly finding the things they want.

The following tips can help you create a user-friendly navigation system for your dropshipping website:

  • Use clear and concise labels for your website's menus and sub-menus.
  • Arrange your website's menus and sub-menus in a logical manner.
  • Ensure that your website's search function is prominently displayed and easy to use.
  • Use drop-down menus sparingly and only when absolutely necessary.
  • Use breadcrumb navigation to help visitors keep track of their location on your website.
  • Include a sitemap on your website to help visitors find their way around.
  • Make sure that all of your website's links work correctly.
  • Regularly test your website's navigation system to ensure that it functions properly.

By following these tips, you can create a user-friendly navigation system that will help your website's visitors quickly and easily find the information they are looking for.

Product FAQ

A section of FAQs by consumers is another approach to including user-generated content on your ecommerce site.

This technique can be especially helpful if you have a lot of return visitors or a large number of repeat customers. By featuring FAQs, you can provide valuable information that these groups may be searching for while also increasing the chances of finding what they’re looking for on your site instead of going to a competitor.

To get started, you can compile a list of questions that you think your target audience might have about your products or services. You can then reach out to customers or clients you think would be willing to answer these questions. Once you have a few responses, you can then create a FAQ page on your site that features these questions and answers.

Not only does this give you a chance to show off some of the positive feedback you’ve received from customers, but it can also help to improve your site’s search engine optimization (SEO) by featuring keyword-rich content.

Additionally, by featuring FAQs on your site, you’re giving yourself a resource to point customers to when they have questions, which can help to reduce the number of customer service inquiries you receive.

Footer Navigation For Dropshipping Site

Have you thought about how best to use the bottom of your website to assist visitors in locating your best-selling items? Consider putting up a list of links to the most popular items, services, and information clients are looking for.

Popular items:

  • Best-selling items
  • Services
  • Information
  • Product categories
  • Contact information
  • Customer service
  • Shipping information
  • Returns policy
  • FAQs
  • Company information
  • Social media links
  • Site map
  • Search bar

Track The Order

When a consumer puts an order, the first thing on their mind is when their purchase will come.

While this may vary depending on the product, most consumers generally expect their purchase to arrive within a week.

If a consumer does not receive their purchase within the expected time frame, they may become frustrated and less likely to shop with the company again.

It is essential for companies to ensure that their products are shipped in a timely manner in order to keep their customers happy.

If a company consistently fails to ship products on time, it may damage its reputation and lose customers.

Timely shipping is an integral part of providing good customer service.

Some companies offer shipping insurance if a product is delayed in transit, which can help alleviate some of the frustration that a customer may feel if their purchase is delayed.

In general, it is essential for companies to be aware of the importance of shipping products in a timely manner and to take steps to ensure that their products reach their customers when expected.


Many ecommerce shops employ chatbots to answer simple queries and direct customers to a specific product or support page.

Some benefits of chatbots include providing quick and easy answers to common customer queries, directing customers to a specific product or support pages, and providing a human element to the customer service experience.

Some potential drawbacks of chatbots include their inability to handle more complex customer queries, their lack of personalization, and their limited hours of operation.

Mobile Application

In addition to having a mobile-friendly store for shoppers to make a purchase from any device, also consider having a mobile app for your store.

There are many advantages to having a mobile app for your store, including:

  • Increased brand awareness and visibility
  • Increased customer loyalty and engagement
  • Improved customer service
  • Increased sales and revenue
  • Improved communication with customers
  • Increased efficiency and productivity

If you are thinking about creating a mobile app for your store, keep a few things in mind. First, you need to ensure that the app is well-designed and user-friendly.

Second, you need to make sure that the app is compatible with all major mobile operating systems. And finally, you need to make sure that the app is integrated with your store’s existing systems and processes.

Creating a mobile app for your store can be a great way to increase sales and revenue. However, it is essential to keep in mind that it takes time and effort to create a successful app.

If you are not prepared to invest the time and resources to create a high-quality app, it may not be worth your while.

Loyalty Program

Do you want to keep your customers longer? Offering a loyalty program is one approach to encourage visitors to return to your ecommerce store. 

A loyalty program is a great way to encourage customers to return to your ecommerce store. By offering rewards for their continued business, you can create a sense of loyalty and customer retention.

There are a few different ways to go about implementing a loyalty program, so be sure to do some research to find the best approach for your business. Once you have a loyalty program in place, be sure to promote it to your customers, so they are aware of the benefits.

Email Subscription

If you can't convince people to buy something on your website, one of your shop's most excellent conversions is to get them to sign up for your email list.

You'll be able to contact them in the future with sales and email promos as a result of this.

The best way to get people to sign up for your email list is to offer them something in return, such as a discount on their first purchase or a free shipping coupon.

You can also offer a contest or giveaway to entice people to sign up for your email list.

Make sure that the sign-up form is prominently displayed on your website and that it's easy to find. You can also add a pop-up sign-up form to your website to make it easier for people to sign up.

Finally, don't forget to follow up with your new email subscribers and welcome them to your list.

If you can get people to sign up for your email list, you'll be able to convert them into paying customers in the future.

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